1. Shipping Policy
Last updated: 07-10-2026
At Bridget & Sarah, we think it is important that your order is processed carefully, clearly and as quickly as possible.
This shipping policy explains how we process and ship orders placed via www.bridgetandsarah.com.
Processing time
After you place your order, we usually need 1 to 3 business days to process it.
During this time, we check your order and address details and get your order ready for shipment.
Business days are Monday to Friday, excluding public holidays.
Delivery time
Once your order has been processed and shipped, the expected delivery time is usually 7 to 14 business days.
The delivery times stated are indicative. Delays may occur due to, for example, high carrier volumes, customs checks, public holidays, peak periods, incorrect address details or other circumstances beyond our control.
Direct shipping from suppliers
At Bridget & Sarah, products may be shipped directly to the customer from our carefully selected suppliers.
This means a product does not first have to be sent to us before being forwarded to you, which helps avoid unnecessary extra handling.
As a result, some orders may be shipped directly from abroad, including from China.
Carriers
We offer free shipping within Ireland, unless stated otherwise at checkout.
Depending on the product, the supplier's location and the delivery address, your order may be delivered by, for example, An Post, DPD Ireland, DHL, Fastway Couriers, a local delivery partner or an international carrier.
Where tracking is available, you will receive the track & trace details once your order has been shipped.
Shipping costs
For orders delivered within the Netherlands and Belgium, shipping is free, unless stated otherwise at checkout.
Incorrect address details
Please check your address details carefully before placing your order.
Made a mistake in your address? Please contact us as soon as possible at:
We will do our best to help you. However, once an order has been processed or shipped, we cannot guarantee that the delivery address can still be changed.
Delayed order
Haven't received your order within the expected delivery time? Please contact us at:
Please include your name, order number and the email address you used to place the order.
We will then check the status of your order and help you further.
Missing or undelivered parcel
Does the tracking show that your parcel has been delivered, but you haven't received anything? Please check with housemates, neighbours and around the delivery address first.
You can also contact the carrier.
Still can't find the parcel? Please contact us at:
We will look into the situation and help you with the next steps.
Questions
Do you have questions about the shipping of your order? Please contact us at:
Website: www.bridgetandsarah.com